We value your trust. This Privacy Policy details how we collect, use, and protect your personal information when you visit and shop at Mishvarya Sarees.
1. Information We Collect
When you visit or shop on our Site, we collect personal information necessary to process your transaction and provide a personalized experience. This includes your name, shipping address, billing address, email address, mobile number, and IP address. We also collect device details, browser type, and navigation patterns via cookies to improve site performance and user experience.
2. How We Use Your Information
Your information is used strictly to fulfill orders placed through the Site (including processing payments via Razorpay, arranging shipping with our logistics partners, and providing invoice/order confirmations). We also use this information to communicate with you regarding shipping updates, offer customized product recommendations, and, with your permission, send you marketing materials or newsletters about new saree arrivals and promotions.
3. Razorpay Payment Security & Data Sharing
We do not store your credit/debit card numbers, UPI PINs, CVV, or bank login details on our servers. All online payment transactions are securely processed through our integration with Razorpay, a PCI-DSS compliant secure payment gateway. Razorpay encrypts your payment data using secure socket layer technology (SSL) and stores it with AES-256 encryption. We share only necessary transaction metadata with Razorpay to initiate the payment and verify transaction status.
4. Logistics Partners and Third-Party Disclosure
We share your name, shipping address, and contact number with our trusted third-party courier partners (such as Delhivery, Blue Dart, and Speed Post) solely to facilitate delivery. We do not sell, trade, or rent your personal identification information to third parties for marketing purposes.
6. Data Security and Retention
We implement appropriate administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal requirements.
7. Contact Privacy & Grievances
For requests to access, correct, or delete your personal information, or if you have any privacy-related grievances, please contact our Grievance Officer at privacy@mishvaryasarees.com.